Money-Back Policy

Last updated · 2025-04-02

Intent

Motionnetcore publishes informational pricing for coordination programs. Purchases follow written proposals; refunds align with those contracts and Republic of Korea consumer protections.

Eligibility Window

Clients may request refunds within fourteen calendar days of invoice payment if no proprietary workshop materials were delivered electronically.

Full Refunds

Full refunds apply when Motionnetcore cancels a cohort or fails to schedule kickoff within mutually agreed timelines documented on email.

Partial Refunds

If workshops partially conclude, refunds reflect undelivered milestones minus documented preparation costs disclosed beforehand.

Non-Refundable Items

Custom-printed corridor kits, allocated facilitator travel beyond Busan, or third-party licensing fees remain non-refundable once incurred.

Process

Email refunds@motionnetcore.digital with invoice references. We acknowledge within three business days and outline evidence requirements.

Processing Timeline

Approved refunds return via original payment rails within fourteen business days subject to banking cycles.

Cancellation by Client

Late cancellations after materials ship convert to credit toward future cohorts unless proposals specify otherwise.

Exceptions

Force majeure events receive case-by-case extensions documented in writing within Republic of Korea frameworks governing service interruptions.

Consumer Rights

Nothing in this policy limits statutory rights under the Framework Act on Consumers or related Republic of Korea instruments applicable to service contracts.